Terms and Conditions
1. Introduction
This Privacy Policy explains how Sparta Security and Electrical Limited (“we”, “our”, or “us”) collects,
uses, and protects your personal information when you visit our website, contact us, or use our
intruder alarm installation and monitoring services.
We are committed to protecting your privacy and ensuring compliance with the UK General Data
Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
**Company Name**: Sparta Security and Electrical Limited
**Company Number**: 13033032
**Registered Office**: 89 Chorley Road, Swinton, Manchester, M27 4AA, United Kingdom
**Contact**: Sales@spartasecuritysystems.com / 07535714115
**Data Controller**: Matthew Evans
**ICO Registration Number**: ZA905587
3. What Information We Collect
We may collect and process the following types of personal data:
– Identity information: Name, title, business name (if applicable)
– Contact information: Address, email address, phone number
– Installation details: Property address, security system preferences, service history
– Monitoring data: Alarm system activity, event logs, and response records
– Billing data: Payment history and invoicing information
– Technical data: IP address, browser type, device and usage data from our website
– Communications: Any correspondence or feedback you provide
4. How We Collect Your Data
We collect personal data through:
– Direct contact via phone, email, or web forms
– On-site consultations, installations, and maintenance visits
– Alarm system activity and monitoring logs
– Use of our website and analytics tools- Payment platforms and accounting software
5. How We Use Your Information
We process your data for the following purposes:
– To carry out alarm system installations and provide monitoring services
– To manage service contracts, maintenance schedules, and support requests
– To issue invoices, receive payments, and manage financial records
– To communicate important updates or service information
– To comply with legal, regulatory, and insurance obligations
– To improve our services, systems, and customer experience
6. Legal Basis for Processing
We process your data under the following lawful bases:
– Contract – to deliver agreed services to you
– Legitimate interest – to operate our business efficiently and improve service delivery
– Legal obligation – to comply with legal and regulatory requirements
– Consent – for marketing or promotional communications (only if you opt in)
7. Sharing Your Information
We do not sell your personal data. We may share it with:
– Third-party alarm monitoring centres and response providers
– IT and cloud service providers (e.g., email, storage, or management platforms)
– Accountants and legal advisors
– Law enforcement or public authorities where required by law
All third parties are subject to data protection obligations.
8. Data Retention
We keep your personal data only as long as necessary to fulfil the purposes it was collected for,
including:
– Customer and service records: typically retained for 6 years
– Alarm logs and monitoring records: retained as required by industry regulations
– Financial records: retained to comply with tax and accounting laws9. Your Rights
You have the right to:
– Access the personal data we hold about you
– Correct inaccurate or incomplete data
– Request deletion of your personal data (where applicable)
– Restrict or object to data processing
– Withdraw consent for marketing communications
– Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at: Sales@spartasecuritysystems.com
10. Cookies
Our website may use cookies to enhance performance and user experience. You will be notified of
cookie use upon visiting and may manage your preferences at any time.
11. Security
We implement appropriate technical and organisational measures to protect personal data from
unauthorised access, loss, or misuse.
12. Changes to This Policy
This Privacy Policy may be updated periodically. The latest version will always be available on our
website.
Last updated: June 2025
13. Complaints
If you are not satisfied with how we process your data, you can contact the ICO:
– Website: https://ico.org.uk
– Phone: 0303 123 1113